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Email Domain Connection

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Last updated 2 years ago

Domain verification

To start sending emails in the Email Marketing section, you need to first connect your domain. You can do that in the Emails & Automation section > Settings.

There you have the option to add your domain. All you need to do is add the CNAME and TXT records provided by you after adding the domain to the platform.

Simply go to the domain settings where you've purchased the domain and find the DNS Records area to add the CNAME and TXT records. It might take some time for the DNS records to update after adding them so don't worry, check again in 10-15 minutes and in most cases it should be showing as 'Verified' in green.

Once your domain has been verified you can now start sending email campaigns.

Before you venture off in to the campaigns or automations section. Be sure to complete the boxes below:

  • Default Sender Name > This will be the name that your subscribers will see, who the email is from.

  • Default System Email > Ensure the information is correct, as this will be your email address shown.